Our NextGen® Hosting & Support Services

Deploying NextGen® EHR requires much more than basic computer and network IT knowledge. It requires a high level of certified expertise in NextGen EHR, HIPAA as well as network, computer and security technologies.

How does ITelagen Help?
ITelagen® redefines Healthcare IT for medical practices that utilize NextGen® EHR by empowering them with:

  • IT & EHR Support
    ITelagen provides a complete NextGen EHR support solution for medical practices that supports the entire staff on NextGen and secures, supports and manages the desktop computers. Our NextGen EHR & IT services ensure that medical practices are operating properly & securely with NextGen EHR.
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  • NextGen® EHR Hosting
    ITelagen NextGen EHR Hosting enables medical practices to trust ITelagen with all your NextGen EHR operational needs at the ITelagen data center that operates with 99.99% availability. Additionally, the IT experts at ITelagen take care of maintaining the EHR servers, performing backups, installing upgrades, new software releases, and managing firewalls and security.
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  • NextGen® Implementation & Training
    ITelagen customizes NextGen® EHR for your medical practice by optimizing, modifying or creating new EHR templates that are customized to your specific workflow and requirements.
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  • NextGen® Template Development
    The NextGen Certified professionals at ITelagen can modify existing NextGen EHR templates or create new EHR templates customized to your medical practice.
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  • NextGen® System Administration
    ITelagen provides a complete service for managing, securing, upgrading, optimizing and supporting your practice’s NextGen EHR application servers.
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  • NextGen® Software
    ITelagen is a value-add reseller (VAR) for the NextGen EPM/EHR and offers medical practices discounted pricing.
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100% USA Employees100% USA-based Staff
All of ITelagen’s NextGen EHR staff and datacenters are located in the United States. This further ensures the security of your patient data as the data never leaves the United States.

HIPAA Compliant/Certified Healthcare
With advent of electronic patient data, the security of this data is paramount. That’s why ITelagen’s NextGen EHR services exceed HIPAA requirements. Our datacenters are SSAE16 / SOC Type II certified, an internationally recognized auditing standard that represents that a datacenter has been through an in-depth audit of their control activities, which generally include controls over information technology and related processes. Additionally, ITelagen’s support services are operated as ISO 27002 and 27799 compliant, both of which are information security standards that ensure the security of patient data.